Senior Supervisor, Friends of the CNE
Reporting to the Manager, Guest Experience, this role will involve working within the Guest Experience department and supervising approximately 125 staff that are part of the CNE’s volunteer program. CNE volunteers can be found at each of the entry gates and provide event information to guests. CNE volunteers also provide support to other departments during the event as needed
Supervisor, Online Ticketing Support Call Centre
Reporting to the Manager, Guest Experience, this role will involve working in the CNE’s inbound call centre and overseeing the call centre leading up to and during the CNE period. The call centre provides support to CNE guests for issues related to online ticket sales and also provides general information about the CNE.
Senior Supervisor, Guest Experience
Reporting to the Manager, Guest Experience, this role will involve working within the Guest Experience department and supervising approximately 70 Information Services staff for the 18-day event. The Information Services staff group is responsible for providing CNE guests with event information in person during the event, by email, or by phone. This group also deals with the processing of guest complaints.
If you are interested in one or more of the roles listed above, then make sure you apply quickly - applications are due by 4:00pm on Wednesday, June 13, 2018.
To apply, click the job title link, scroll down to the bottom of the page, and click the blue "Apply Now" button. You will then need to complete a short application form that will ask you for your name, phone number, email address. You will also need to upload your cover letter and resume.
A few things to note:
1) Make sure your cover letter is addressed to the CNE Human Resources Department and that you include the job are you applying to. With three different jobs open, you want to make sure your application is put into the right pile for review.
2) These jobs are customer-service focused. So be sure to include any customer service experience or skills that would enable you to thrive in a role that is all about the customer. Check out my CNE job search tips page (point #2) for a list of the skills that will make your application stand out.
3) Respect the application deadline. Just to reiterate, it's 4pm on Wednesday, June 13, 2018 and the CNE will likely remove the job ad shortly after the deadline. Don't wait until the last minute! Apply today, tomorrow, or Tuesday to ensure your application is received on time.